links for 2009-05-01

• The Bastardization of the Customer Experience at Experience Matters
  I know ESPN wants to drive ad revenue and I understand and appreciate that. But if they continue to make decisions based on ad revenue and not the customer, eventually it won’t matter.
  (tags: marketing userexperience)
• Pomegranates and empathy - Good Experience
  Empathy - the driving force behind good listening - is the number one requirement for anyone who wants to create a good experience. Not a long list of methods, not a scholarly knowledge of one's niche field - but empathy. Anyone can learn a method; but people who can listen, can pay attention, can see the experience from someone else's perspective, are rare and valuable.
  (tags: ux userexperience)
• Simplifying Website Usability: The 3 Step Approach | Webdesigner Depot
  (tags: webdesign ux usability)
• Web Design Trends: Call To Action Buttons -
  (tags: webdesign usability calltoaction)
• 18 jQuery scripts and tutorials to improve your portfolio | Design daily news
  (tags: webdesign tutorials javascript)

Share This Post