links for 2010-01-29

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The Age of Customer Capitalism – Harvard Business Review

Companies should seek to maximize customer satisfaction while ensuring that shareholders earn an acceptable risk-adjusted return on their equity

(tags: ux business)

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@andyrutledge love the honeysuckle photo. Nice work. Off to Twitter 2012/02/02

A horrific view on what UX is about. RT @whitneyhess: The dumbest (& most misinformed) shit I've read in a long time http://t.co/mlmQZtca Off to Twitter 2012/01/30

"There are people who are in positions of power who will not admit what they don’t know." ~ @BUXofficial (via http://t.co/Bn4AAX0n) Off to Twitter 2012/01/30

links for 2010-01-29

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