links for 2010-08-31
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Most people who have absolutely no idea what they're doing, have absolutely no idea that they have no idea what they're doing. It explains why so many people in charge of so many organizations have no idea of what they are doing
links for 2010-08-30
links for 2010-08-25
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Here are some fundamental pieces of most new successful businesses. The goal is to build these elements into the very nature of the business itself, not just to tack them on.
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Tutorial on editing single_product.php
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Trader Joe's increases sales by reducing choice. And that's a good customer experience because it makes shopping much simpler.
links for 2010-08-13
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Under a Tweetium model, the free level will not be free. The user must pay with 1-2 tweets about my app, with a link, each month. Users will not be able to sign up for a free account if they don’t have a Twitter account. Above that, there will be a pay level for those who want an enhanced service or who don’t want to or can’t pay with a tweet.
links for 2010-08-03
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Professional designers, frustrated by the experiences they are having with the airlines’ deliverables, are voluntarily redesigning web sites and boarding passes. They are publishing their pleas for a better experience online and getting a great response.
links for 2010-07-30
links for 2010-07-27
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As companies understand the importance of users to their success, they move from viewing UX designers as problem solvers (“how will we present all this information in a understandable way?”) to a more deep, interwoven process (“what information should we present to the user?”) and further on to a strategic view that is part of their business vision (“what is our next product?”).
links for 2010-07-07
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Twitter recently redesigned their sign-up process to boost new user engagement. Though the new sign-up process added one more screen, conversions went up 29%. Using Gradual Engagement.
links for 2010-06-30
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