How Confidence Affects Website Visitors

Estimated reading time: 0 minutes, 24 seconds

For World Usability Day 2009, NEOUPA (Northeast Ohio Usability Professionals’ Association), I gave this ‘10 Minute Talk’ on how the confidence a visitor has affects their outcome with a website.

My theory is that confidence and content relevancy make a site more successful. In this presentation I make the case that visitors can very quickly lose confidence in a site causing them to become frustrated and leave.

Losing Confidence: Does confidence and relevancy affect a site

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2 Responses to “How Confidence Affects Website Visitors”

  1. Mackeran

    I read a few topics. I respect your work and added blog to favorites.

    8:40 pm on 11/18/09
  2. Crasty

    Valuable thoughts and advices. I read your topic with great interest.

    6:41 am on 11/28/09

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