Small Farm Design

Thanksgiving has come and gone and I wonder if anyone really noticed?
Halloween generates a fair amount of buzz as does Christmas but sandwiched in between those two is a holiday that anymore seems to be just a pass-through day to the “real” holiday, Black Friday. Thanksgiving, the day before Black Friday, Black Friday Eve. [...]

A recent online experience got me thinking more about how e-commerce sites really should focus in on what a usable site consists of.
A quick story.
Our middle son is having a birthday in a couple of weeks and my wife went online to order a gift he wanted (The Mystery Rock - an archeologist’s excavation [...]

I came across this postI Heart Zappos (via 37 Signals) that stood out as a company that gets user experience.
A customer ordered a few pairs of shoes for her mother from Zappos and for one reason or another needed to return them. Various issues cropped up, lost packaging slip, illness, out of town, caused [...]

It’s always interesting to see creative thinking people bridge online and offline experiences.
For example I have created a t-shirt that has a question printed on the front along with a number that you can text message to. Which after doing so the person will receive an answer. In this case the user is [...]